Round The Clock Managed Services
IT Helpdesk -Catch & Dispatch
Our experienced Agents Manage all your support conversations. IT helps users solve their problems through a single (or multiple) point of contact. Our IT helpdesk tool allow employees and IT team members to track their issues online till closer.
Technical Service Desk
Our centralized ServiceDesk team takes care of all technical issues remotely. It is designed to ensure smooth delivery of services to allow clients to focus on their core business.
IT Facility Management
Our IT facility management services have been designed to ensure smooth delivery of services to allow clients to focus on their core business
Email Management
– Email is the first and primary means of communication within an organization and a significant source of business records. We ensure availability of services as desired.
Patch Management
We Continuously monitor and enforce endpoint security configurations to ensure compliance. Real-time visibility. Reduce audit fines. Cut costs by half. Enhanced security posture.
Antivirus Management
We monitor the console and unsure all virus definition files are updated and all nodes are properly protected from external threats
Batch Job & Backup Management
Backup management is the process of monitoring, maintaining, testing and deleting obsolete backups on a regular basis to ensure your stored data is reliable, accessible and compliant with industry standards.
Vendor Management
we will take care of your all it vendor to give you a clear and consolidated picture of vendor bills , performance at finger tips.
Asset Management
We keep a track of you all IT assets with tracking all the changes though IMAC process and ensure ready reporting for management